1) NATIONAL
DIRECT DISTRIBUTION: ESS has distribution centers in four
strategic locations; Richmond, VA; Chicago, IL; Houston, TX and
Oakland, CA. ESS employees handle your orders from beginning to
end. Our "hands on" control of orders allows for immediate response
for tracking and updating the status of any order. We can service
85% of the United States in one to two days by UPS ground.
2) TIME ZONE/LATE IN THE DAY ADVANTAGE: Because our headquarters
are in California (Pacific Time Zone), we can take late in the
day orders from the Eastern and Central time zone. For example,
an order placed at 5:00 p.m. EST can go out for a next morning
delivery.
3) COMPLETE CUSTOMER SERVICE: ESS has developed a philosophy
of Complete Customer Service. With ESS your orders receive the
full attention of a dedicated Customer Service Representative,
available as early as 6:00AM PST, who will take your order, answer
any questions and see to it that your order is processed in a
timely fashion.
4) CUSTOM ORDER FORMS: We can develop a custom order
form for your firm including the specific containers you use.
Just fill in the amount you want and fax the order using our toll
free fax line @ (800) 625-6095. A confirmation number will be
faxed back to confirm that the order was received. ESS will create
custom order forms for each of your locations to allow for easy
and convenient ordering via fax.
5) SAME DAY SHIPPING: 98% of all orders ship the same
day they are placed.
6) DROP SHIPPING: ESS can drop ship orders anywhere in
the United States or around the world.
7) COST SAVINGS: Shipping orders directly to your clients
from our Regional Warehouses can mean substantial cost savings
for your company.
8) "BOTTLES OVERNITE": When routine orders are no longer
routine and must ship the same day ESS provides "BOTTLES OVERNITE"
service. For a nominal fee you get the assurance that your order
has top priority status and will ship the same day.
9) NO BREAKAGE GUARANTEE: If glass containers break in
transit, we replace them free of charge. The quality of our packaging
allows us to make this guarantee.
10) PREPRESERVED® CONTAINERS: Let ESS preserve your
containers and save you time and money. ESS introduced this service
over seven years ago and now over half of all orders placed with
ESS include PrePreserved®
containers. This can be a great help when we ship directly
to your client. All they have to do is take the sample.
11) CUSTOM QC: ESS has independent certified laboratories
analyze our containers. Our standard detection limits are the
lowest in the industry. If you require even lower levels, we can
do it. We can custom QC and hold special lots of containers for
your company.
12) ACIL: ESS is an active
and supporting member of ACIL
ESS ALSO OFFERS...
DROPULES™
FOR FIELD PRESERVATION
CERILLIANT STANDARDS
EASY POUR™
FIELD PRESERVATIVES
ESS FOAM
PAC™, BUBBLE WRAP BAGS AND SLEEVE-ITS®
STERILE BACTI-BOTTLES
CUSTOM CONTAINER
CLEANING
INDIVIDUAL CAPS, TEFLON LINERS AND SEPTA
PREMEASURED METHANOL FOR GRO ANALYSIS
